Your outsourced IT department, run properly.
Whether you have no IT team at all or need to extend the one you've got, Argonoxe provides UK-based helpdesk, proactive monitoring, security and strategic support — under one straightforward monthly plan.
Avg. first response
0 min
Network uptime
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- HelpdeskOperational
- Network monitoringOperational
- Backup & recoveryOperational
- Security monitoringOperational
Recently resolved
Everything a modern IT department should cover.
Helpdesk — remote & on-site
Unlimited remote support with a real UK-based engineer, plus scheduled on-site visits when needed.
Network management
Proactive monitoring of servers, switches and Wi-Fi so issues are caught before they cause downtime.
Cybersecurity monitoring
Endpoint protection, patch management and threat monitoring across every device on your network.
Backup & disaster recovery
Automated backups with regular restore testing, so recovery works when you actually need it.
IT procurement
Hardware and software sourced, configured and delivered — no juggling multiple vendors yourself.
Microsoft 365 & cloud email admin
User management, licensing, mailbox security and day-to-day M365 administration handled for you.
Response times we're contractually held to.
Exact SLA terms are confirmed in your service agreement based on your plan.
| Priority | First response | Resolution target |
|---|---|---|
| Critical (business down) | 15 minutes | 4 hours |
| High (major disruption) | 1 hour | 1 business day |
| Medium (limited disruption) | 4 hours | 2 business days |
| Low (general request) | 1 business day | 5 business days |
Fully managed vs co-managed IT support
| Fully Managed | Co-Managed | |
|---|---|---|
| Best for | Businesses with no in-house IT | Businesses with an internal IT person or small team |
| Helpdesk | Full first & second-line support | Overflow, specialist or out-of-hours cover |
| Strategic ownership | Argonoxe owns the IT roadmap | Shared with your internal team |
| Monitoring & patching | ||
| Dedicated account manager | ||
| Works alongside existing IT staff |
Predictable, per-user pricing.
Most clients are billed per user or per device each month, so IT costs scale predictably with headcount rather than arriving as surprise invoices. Your plan is scoped precisely against your current environment during the free IT audit — no generic packages, no hidden add-ons.
- No long, punitive contracts — most clients are on rolling monthly terms
- One invoice covering helpdesk, monitoring, security and backup
- Project work (migrations, custom builds) quoted separately, upfront
Industries we support
IT support questions, answered
It typically includes a UK-based helpdesk, remote and on-site support, proactive network monitoring, patch management, cybersecurity monitoring, backup and disaster recovery, and a dedicated account manager. We scope exactly what's included against your current setup during the free IT audit, so there are no surprises.
Tell us what's slowing your business down.
Book a free, no-obligation IT audit and get a clear view of your risks, costs and options within a week.